Website Terms and Conditions

Last updated: 22 July 2026

Welcome to the website of Austgroup Insurance Brokers (“we”, “us”, “our”).

By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree with these Terms, you should discontinue using this website.

  1. Use of this Website

This website has been developed to provide information about our insurance broking and related services.

You may access and use this website for lawful personal or business purposes only.

You must not:

  • use this website in a way that breaches any applicable law;
  • interfere with the operation or security of the website;
  • introduce viruses, malware or malicious code;
  • attempt to gain unauthorised access to our systems or data;
  • use automated software to scrape or copy website content without our written
    permission.
  1. General Information Only

The information published on this website is intended to provide general information only.

Nothing on this website constitutes:

  • financial product advice;
  • personal advice;
  • legal advice;
  • taxation advice; or
  • accounting advice.

Insurance requirements differ between individuals and businesses. Any information on this website has been prepared without considering your objectives, financial situation or insurance needs.

Before making any decision regarding insurance or financial products, you should seek advice appropriate to your circumstances.

  1. Insurance Quotes and Enquiries

Submitting an enquiry through this website does not:

  • create a broker-client relationship;
  • constitute acceptance of insurance;
  • bind an insurer;
  • guarantee that insurance will be available; or
  • guarantee any premium, excess or policy terms.

Insurance cover only commences once:

  • an insurer has accepted the risk;
  • all required information has been provided;
  • any applicable conditions have been satisfied; and
  • confirmation of cover has been provided in writing.

Any quotations provided are indicative only unless expressly confirmed in writing.

  1. Accuracy of Information

While we aim to ensure the information on this website is current and accurate, we make no warranty that:

  • information is complete;
  • information is accurate;
  • information is current;
  • information is suitable for your circumstances; or
  • the website will always remain available.

Insurance products, underwriting guidelines and legislation change regularly. Website content may not immediately reflect those changes.

  1. No Guarantee of Website Availability

We do not guarantee uninterrupted access to this website.

The website may be unavailable due to maintenance, upgrades, technical faults or circumstances beyond our control.

We reserve the right to modify, suspend or remove any part of the website without notice.

  1. Intellectual Property

Unless otherwise stated, all content on this website is owned by or licensed to us.

This includes:

  • logos; 
  • branding;
  • text;
  • graphics;
  • photographs;
  • documents;
  • downloads;
  • layouts;
  • software; and
  • other website content.

You may view or print content for your own personal or internal business use.

You must not reproduce, distribute, modify, publish or commercially exploit any content without our prior written consent.

  1. Third-Party Websites

This website may contain links to third-party websites.

Those websites are provided for convenience only.

We do not:

  • endorse their content;
  • guarantee their accuracy;
  • accept responsibility for their privacy practices; or
  • accept liability for any products or services offered by third parties.

Accessing third-party websites is entirely at your own risk.

  1. Limitation of Liability

To the maximum extent permitted by law, we exclude all liability arising from your use of this website.

This includes liability for:

  • errors or omissions; 
  • delays;
  • interruptions;
  • viruses or malicious software;
  • reliance on website information;
  • loss of profits;
  • loss of business;
  • loss of data; and
  • indirect or consequential loss.

Nothing in these Terms excludes any rights that cannot legally be excluded under Australian Consumer Law.  

  1. User Submissions

Where you submit information through this website, including enquiry forms, claim notifications or quote requests, you warrant that:

  • the information is accurate;  
  • the information is complete;
  • you are authorised to provide any personal information relating to another
    person; and
  • the information does not infringe the rights of any other person.

We may rely on information you submit unless we become aware it is incorrect.

  1. Privacy

Our collection and handling of personal information is governed by our Privacy Policy.

By using this website or submitting information through it, you acknowledge that you have read our Privacy Policy.

  1. Cookies

Our website may use cookies and similar technologies to improve functionality, analyse website usage and enhance your browsing experience.

Further information is available in our Privacy Policy.

  1. Security

Although we take reasonable precautions to protect this website, we cannot guarantee that:

  • the website is free from viruses;
  • transmissions are secure; or
  • information transmitted over the internet cannot be intercepted.

You are responsible for maintaining appropriate security measures on your own devices.

  1. Financial Services

IWhere required by law, our Financial Services Guide, Credit Guide or other regulatory disclosures are available separately.

These Terms do not replace or limit any obligations imposed under the Corporations Act 2001 (Cth), ASIC regulatory requirements or other applicable legislation.

  1. Changes to These Terms

We may amend these Terms at any time without prior notice.

The current version published on this website applies from the date it is published.

Your continued use of the website constitutes acceptance of any updated Terms.

  1. Governing Law

These Terms are governed by the laws of Western Australia.

Any dispute arising from these Terms or your use of the website will be subject to the exclusive jurisdiction of the courts of Western Australia.

  1. Contact Us

If you have any questions regarding these Terms and Conditions, please contact:

Brokernet Australia Pty Ltd 
ABN: 46 089 228 848 
AFSL or authorised representative details: [details] 
Address: Suite 3/286 Fitzgerald St, Perth WA 6000 
Telephone: 08 9227 9473 
Email: [email protected] 
Website: www.austgroup.com.au